Career Opportunities
Begin a powerful career with Fletcher-Flora! We offer excellent benefits and a lucrative compensation package for the right individual. Dynamic growth of our products and services continues to fuel the expansion of our company and creates new career opportunities.
Customer Services Department
Do you want to use the skills you have gained in the clinical laboratory field but would like to be involved in the growing and exciting medical software industry? Send your resume today to Fletcher-Flora, the leading provider of Laboratory Information Systems (LIS) to the hospital, physician office and independent clinical lab market. Fletcher-Flora has been the industry leader for over 30 years and was ranked one of the top five LIS companies in the physician office lab (POL) and hospital lab markets.
This continued, dynamic growth continues to fuel the expansion of our Customer Services Department and the need for additional Customer Support Representatives (CSR). Do you have what is needed for these challenging positions?
Our CSRs are responsible for the following:
- Providing inbound, product-related technical support to troubleshoot and resolve customer issues
- Performing ongoing education with existing customers concerning system use
- Performing phone installations of software upgrades and Beta projects
- Installing LIS systems, as called upon, to maintain product expertise and provide added flexibility to Customer Service resources (limited travel will be required.)
Qualifications:
- Strong understanding of PC hardware, Windows and/or Linux operating systems, and local/wide area networking
- Strong problem solving/troubleshooting skills
- Excellent communications skills
- Excellent multi-tasking and organization skills
- Experienced medical technologist with understanding of clinical laboratory operations and laboratory information systems is a plus
- Knowledge and experience using Webex online services a plus
- Team player
Email your resume in Word format to hr@fletcher-flora.com or fax your resume to 714-525-0280.
|
