HIPAA Statement

The Health Insurance Portability and Accountability Act (HIPAA) establishes an individual's rights regarding privacy and confidentiality of personal medical information. This act was developed to give guidelines for how sensitive information is handled and requires that healthcare providers adopt safeguards to protect the confidentiality of medical information.

Medical facilities are obligated to ensure the security of their medical records in accordance with this act. The burden to secure data lies firmly in the hands of the facility, but vendors can do their part to help these facilities meet security goals. Fletcher-Flora Health Care Systems, Inc. takes an active role in understanding HIPAA requirements to better serve our customers and to design products that utilize multiple levels of system security to help protect sensitive information. Additionally, we have introduced internal processes to ensure that our staff understands the obligation to uphold this security when we come into contact with protected patient information. 

All healthcare institutions are required by HIPAA to have a business agreement in effect with any vendor who may have access to protected patient information. Several years ago Fletcher-Flora established a HIPAA business agreement for each of our customers. Thisagreement stipulates that as your LIS vendor, Fletcher-Flora will protect any patient information it has access to, within the guidelines of HIPAA.

For more information about HIPAA or to complete your business agreement with us, please contact our HIPAA Manager at 1-800-777-1471. In addition, confirm that you have similar agreements in place with any vendor that has access to protected patient information so that you will be in compliance with the HIPAA standards.